Welcome to Hybritic! We are committed to providing you with a seamless and efficient shopping experience for all your online IT course needs. Please read our shipping policy carefully to understand how we handle the delivery of our digital products.
1. Digital Products
Instant Access:
Upon successful payment, you will receive immediate access to your purchased IT courses. This includes access to all course materials, videos, and resources provided with the course.
Confirmation Email:
You will receive a confirmation email with detailed instructions on how to access your courses. This email will be sent to the email address you provided during the checkout process. Please ensure that your email address is entered correctly to avoid any delays in accessing your course materials.
2. Course Access Issues
Technical Support:
If you encounter any issues accessing your purchased courses, please contact our support team immediately at support@hybritic.com. Our team is available 24/7 to assist you with any technical difficulties.
Resolution Time:
We strive to resolve all access issues within 24 hours of receiving your request. In most cases, issues are resolved much sooner.
3. Refund and Cancellation Policy
Refund Eligibility:
Please refer to our Refund Policy for detailed information on eligibility criteria for refunds. Generally, if you are not satisfied with your purchase, you may request a refund within 14 days of the purchase date, provided you have not accessed more than 20% of the course content.
Refund Process:
To initiate a refund, please contact us at support@hybritic.com with your order details. Our team will review your request and process the refund within 7-10 business days if you meet the eligibility criteria.
4. General Terms
Non-Transferable:
Course access is granted solely to the individual who purchased the course and is non-transferable. Sharing your login credentials with others is strictly prohibited and may result in the suspension or termination of your account.
Course Updates:
Hybritic may occasionally update course content to reflect the latest industry standards and practices. As a purchaser of our courses, you will receive free access to any such updates.
5. Contact Us
- Email: support@hybritic.com
- Phone: +919886728862
- Address: No.1154, 2nd FLOOR, 3rd stage BEML Layout, Rajarajeshwari Nagar, Bengaluru, Karnataka 560098
If you have any questions or concerns regarding our shipping policy or require further assistance, please feel free to reach out to us:
Thank you for choosing Hybritic for your IT learning needs. We are dedicated to providing you with high-quality educational resources and exceptional customer service.